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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Ortiz

Jonathan Ortiz

January 15, 2024

5  out of  5
rating by Jonathan Ortiz
"Jim Burns went above and beyond expectations!! His service is the best I’ve had in a long time! I will always refer to Jim. Thank you for making me feel like family!!!"
We responded:
"Thank you for the great review. We are so happy to help you with all your Insurance needs."
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Jim Mabie

December 2, 2023

5  out of  5
rating by Jim Mabie
"Excellent service and explanations on everything. Took care of my issues with no problem."
We responded:
"Thank you for choosing the Kyle Hickam State Farm Agency! It is our pleasure to assist you with your Insurance needs."
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Gretchen Elder

September 13, 2023

5  out of  5
rating by Gretchen Elder
"I wanted to cancel my trucks insurance, since we sold it. They were very nice"
We responded:
"Thank you for the great review and trusting our team with your Insurance needs. "
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Wosbeli Juarez

May 16, 2023

5  out of  5
rating by Wosbeli Juarez
"Me atendieron muy bien y recibí la información que necesitaba"
We responded:
"Thank you for the 5 stars, Wosbeli! We truly appreciate the feedback!"
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Joselin Hernandez

February 7, 2023

5  out of  5
rating by Joselin Hernandez
"I've been with State Farm for years now, they have always been very helpful with informing me of my policy updates and new policies that may be beneficial to me. Kyle and Walfre are very professional and personable agents who are always willing to help. I highly recommend switching to them for any of your insurance needs!!"
We responded:
"Thank you so much for the kind review and recommendation to our agency!"
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Chris Green

February 7, 2023

5  out of  5
rating by Chris Green
"Kyle Hickman is the best insurance agent in the area!!"
We responded:
"Chris, Thank you for taking the time to leave us a great review. "
Profile photo of Dayhey Hernandez

Dayhey Hernandez

February 7, 2023

5  out of  5
rating by Dayhey Hernandez
"Very Friendly Stuff. Walfre is always helping me out with all my insurance questions"
We responded:
"We are so happy to be able to assist you with your Insurance needs. "
Profile photo of Chloe Moore

Chloe Moore

February 7, 2023

5  out of  5
rating by Chloe Moore
"I switched to State Farm a few months ago and they made it so easy! Not to mention, the customer service is exceptional and they’re always ready to answer any and every question!"
We responded:
"Chloe, Welcome to the State Farm family. It is our pleasure taking care of your Insurance needs and ensuring the transition from one carrier to State Farm was smooth. "
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TRACY ELLISON

March 28, 2022

5  out of  5
rating by TRACY ELLISON
"Very nice people who can take care of your insurance needs"
We responded:
"Tracy, Thank you for the great review."
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Cat

March 19, 2022

5  out of  5
rating by Cat
"Helpful, fast, efficient and kind. Always covers our needs ASAP."
We responded:
"Thank you for taking the time to share your experience with our agency! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback!"
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Chris Owen

February 9, 2022

5  out of  5
rating by Chris Owen
"We are new to state farm, and we couldn't be happier with our decision to switch home and auto over. They have been awesome to work with and Walfre is outstanding, extremely helpful and professional. Ide recommended switching 100%"
We responded:
"Chris, It is our pleasure to be helping with your Auto and Home Insurance. Thank you for trusting us with your Insurance needs."
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Levi Milford

February 9, 2022

5  out of  5
rating by Levi Milford
"Great staff!"
We responded:
"Levi, Thank you for the wonderful review."
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robert Severs

March 7, 2020

5  out of  5
rating by robert Severs
"Ashley Parker did a great job getting me a good rate and excellent coverage ! Highly recommend 🙌🏼"
We responded:
"Thank you so much, Robert!"
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Sara Brookshire

February 20, 2020

5  out of  5
rating by Sara Brookshire
"Ashley Parker went above and beyond and got me the absolute best rate 🙌🏻 Thank you again for the amazing customer service ❤️"
We responded:
"Sara, Thank you for the great review. Customer service is something we strive for excellence."
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Casey Craig

February 19, 2020

5  out of  5
rating by Casey Craig
"Everyone there is very nice and helped me saved a lot of money. Thank you!"
We responded:
"Thank you, Casey. We appreciate the feedback."
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FamesWebb64

February 19, 2020

5  out of  5
rating by FamesWebb64
"Kyle and his team have been very helpful to us. Definitely the guys to go to!"
We responded:
"Thank you for taking the time to leave us a great revie.w"
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Damien Hallacy

July 12, 2019

5  out of  5
rating by Damien Hallacy
"Awesome service! Walfre is great at answering all my questions."
We responded:
"Thank You, Damien!"
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Brittney Jones

January 4, 2019

5  out of  5
rating by Brittney Jones
"Such a friendly staff! I always feel so welcomed when I go in. Ashley gives the greatest customer service and is always so sweet!"
We responded:
"Thank you for taking time to leave us a great review. We are happy to be able to help you with all of your Insurance needs."
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Karin Dees

August 6, 2018

5  out of  5
rating by Karin Dees
"Very nice and accomodating bunch! Thank you!"
We responded:
"Thank you for the great review."
Profile photo of Erin Turner

Erin Turner

June 10, 2016

5  out of  5
rating by Erin Turner
"We have had a great experience with Kyle and his staff! We have saved hundreds of $ by switching to State Farm, but even more than that, the customer service is like no other. In a world where customer service and common courtesy seems to be forgotten, Kyle and his staff are a breath of fresh air and have far exceeded our expectations!"
We responded:
"Thank you for taking time to leave us great feedback."